We're doing energy better — for you and for the environment.
The energy industry in Britain is ruled by a handful of complacent dinosaurs peddling fossil fuels, pricing trickery and poor customer service. In 2016, Octopus entered the market to disrupt the status quo with energy that's good for the planet, good for your wallet, and, honestly, good for your soul.
Since then, we've been picking up 30,000 customers a month on average, and now supply energy to over 400,000 UK homes (and counting). To this day, 91% of our customers rate us as 5* Excellent on TrustPilot; and we’re the only supplier to be recommended by consumer champion.
We work for you
We do things differently. Our prices are fair and transparent, and we don't lock you into a contract, so you can leave at any time. In fact, we try to make everything as easy as possible for you, from the simplicity of our bills to offering customer service over email and social media at times that suit you — 8amâ??10pm, 7 days a week.
We’re using technology to create a leaner business from the ground up – doing away with long calls to call centres, letters piling up in mailboxes, and the notorious bureaucracy this industry is famous for.
We're all about the referral triple win-win-win
When you tell a friend about Octopus, we think you should get more out of it than simply the satisfaction of passing on a good tip. That's why we offer a Referral Bonus, so that when you tell a friend about us and they join, you both get account credit towards your next bill.
Where is my unique referral code?
Your code will be a version of http://share.octopus.energy/adjective-noun-number.
You can get a reminder of yours from the homepage of our website - just make sure you’re logged in, then scroll down to ‘Get your link’. The link stays the same, so you don’t have to get a new one for every person you refer. You can share it directly to Facebook, Twitter or email from that page, or copy it to wherever you want.
Do I need to create an online account to see my link?
Yes. Just go to octopus.energy and find the Account button in the top right corner of the homepage. Click on this, then follow the steps to set up your account (you must have registered to be on supply with Octopus Energy and use the same email you supplied when you first contacted us).
Once you’ve registered your account, you can log in from the homepage by clicking that same Account button in the top right hand corner.
Where can I distribute my referral code?
We want you to use your code as much as possible, but there are a few restrictions. The main one is that you can’t spam third party sites with it, such as adding it to your TrustPilot review - it’s against their regulations, and we get contacted every time it happens.
Your code is designed to for you to share with people you know, so go mad on Facebook, pin it to the top of your Twitter page, or even print it off and give it out at any events you attend!
When do I get paid my referral credit?
Understandably, this is one of the most common questions we get asked. The answer is that credit is paid once the new user is on supply and their first month’s direct debit has been successfully taken. Our referral system automatically pays you after both these events have happened, and the whole process typically takes around four weeks (although this can be longer if the previous supplier delays the switch).
How do I know I’ve received my credit?
Log onto your account and view your dashboard, which will show your latest account balance. Below this is a button to view your balance history, which will show any credit as +£50 from Octopus Energy. If it isn't there yet, it's likely that the person you referred is either still waiting to leave their old supplier or is in the process of setting up their Direct Debit.
Many businesses introduce a referral system with the main goal of increasing the number of customers. For example, if you are joining a gym for the first time they might offer you a free month as a new customer if you refer a friend to that particular gym. In addition, the client (or 'affiliate') might also get an extra bonus, for example a trial week.
As you can see, it's a 'win-win' situation for both parties; one is getting a free month and the other one a trial week. What happens, in reality, is that often, you can't invite a friend, because you don't have any friends interested in this particular referral business. Moreover, companies regularly offer better services or lower prices to affiliates who bring them referrals. And of course you want to take advantage of all these additional benefits.
What if you can actually do something about it? Wouldn't it be great if you could find a place where people like you share referrals? The good news is that there is already a platform that solves these problems.
Share Referrals is a website that lets people post referrals so those who are looking to be referred can find them in just a few easy steps. Both parties benefit and the process is quick and seamless. You don't even need to register an account, just fill in the form, and you are ready to go. The site is used by millions of people so you can be sure to obtain the bonus associated with the 'Refer a friend service' in a very short time
Furthermore, if you know that you will get something for free not only as a new customer, but also if a friend recommended you to that business, wouldn't you ask your friends if they are already customers of that business? At Share Referrals you can view referrals from other people, and it is highly likely that there is someone who posted about the same business that you are looking for. If you can get any additional benefits or bonuses from the Refer a Friend service, but you don't have a close friend who is interested in that particular service, just go to the Share Referrals website and you will surely find what you are looking for.